Solutions built for healthcare: patient and workforce safety, clinical handoffs, workplace violence prevention, security operations, emergency readiness, departmental audits, and project delivery. We help leaders identify gaps and implement workable improvements.
Focused on one department, one facility, or a multi-site hospital system.
Astraea can audit Safety, Security, or Emergency Management operations and translate findings into a transparent grade, evidence-backed gaps, risk priorities, and a practical improvement roadmap.
Example criteria areas - results determined during an engagement
Browse all services by specialty or search for the particular issue your organization needs to address.
Showing all 53 services
Support patient-centered safety across clinical departments: high-risk protocol review, behavioral safety, provider/frontline relations, communication, simulations, CMS plans of correction, and care-team/security coordination.
Review aggregate patient-population needs, acuity, care mix, workplace violence incident patterns, environmental conditions, and staff exposure at department level. Recommend equitable, privacy-conscious safeguards without treating demographic characteristics alone as predictors of individual risk.
Discuss this capabilityPartner with authorized clinical leadership to assess and improve safety-related pathways for traumatic brain injury (TBI), alcohol or other substance withdrawal, terminal agitation, and acute agitation. Focus on escalation, communication, safeguards, training, and governance; medical treatment decisions require licensed clinical approval.
Discuss this capabilityEvaluate working relationships among providers, nursing, allied health, security, and support teams. Recommend collaborative communication practices, dispute-resolution processes, role clarity, and frontline engagement structures.
Discuss this capabilityDesign team-based training and standardized handoff practices covering critical safety information, SBAR-style communication, closed-loop confirmation, escalation, and clear transfers of accountability between care teams.
Discuss this capabilityHelp staff communicate respectful expectations and safety boundaries to patients, families, and visitors. Develop accessible education materials, trauma-informed messaging, consistent escalation steps, and service-recovery practices.
Discuss this capabilityDesign interdisciplinary simulations for clinical, security, and support teams involving patient agitation, threatening visitors, emergency calls, de-escalation, and coordinated response; include structured debriefing and improvement actions.
Discuss this capabilitySupport client leadership with analysis of cited deficiencies, root causes, plans of correction, ownership, evidence of implementation, timelines, and monitoring. The client retains submission responsibility; regulator acceptance and compliance outcomes cannot be guaranteed.
Discuss this capabilityWork with qualified clinicians to evaluate evidence-informed warning signs, situational triggers, observation and escalation workflows, and existing behavioral safety screening practices. Avoid discriminatory profiling and unvalidated automated risk scores.
Discuss this capabilityAssess operational weak points in patient intake, handoffs, staff coordination, escalation, throughput, visitor interaction, and emergency response. Map failure points and develop feasible risk-reduction and efficiency improvements.
Discuss this capabilityClarify responsibilities, communication, escalation, patient rights, and joint response protocols among nursing, providers, behavioral response teams, security, and emergency management.
Discuss this capabilityDevelop transparent assessment criteria to distinguish urgent patient and staff safety exposures from longer-term operational concerns, with mitigation priorities reviewed and approved by responsible clinical leaders.
Discuss this capabilityReview patient-centered visitation restrictions, confidential registration considerations, domestic violence threats, protective arrangements, staff communication, visitor escalation, and coordinated clinical-security response under applicable law and patient-rights policy.
Discuss this capabilitySpecialized clinical-site security and workplace violence program risk assessments, independent departmental audits, scorecards, compliance readiness and practical mitigation priorities.
Comprehensive site- and system-level evaluation of healthcare security and workplace violence prevention programs, including staffing, threats, incident trends, prevention policy, reporting, response readiness, physical safeguards, and clinical-security coordination. Provide a documented risk rating and prioritized recommendations; peer comparisons only when genuinely comparable data are available.
Discuss this capabilityIndependent review of departmental governance, coverage, readiness, procedures, and performance, with a clearly defined scorecard and departmental grade.
Discuss this capabilityPractical remediation priorities, program improvements, responsible owners, resource needs, and a phased plan following an assessment or audit.
Discuss this capabilityReview documentation and practice against requirements applicable to the facility; identify gaps, owners, and a remediation sequence.
Discuss this capabilityBuild or refresh transparent department-level evaluation rubrics, weighted measures, grades, improvement targets, and follow-up reporting.
Discuss this capabilityEvaluate workplace violence prevention programs, reporting systems, governance, training, and alignment with applicable state, federal, and accreditation expectations.
Discuss this capabilityConduct consultant-led internal safety inspections and documentation reviews against applicable requirements, identifying potential gaps before official regulatory or accreditation surveys.
Discuss this capabilityReview documentation, site conditions, committee records, and workflows relevant to applicable CMS and Joint Commission expectations; support corrective action planning.
Discuss this capabilityAddress real security threats in clinical environments, from visitor access and local crime patterns to trespass and BOLO records, investigations, and protective program design.
Analyze location-specific crime, drug activity, violence, theft, loss, vandalism, property damage, and patterns that may affect the clinical site.
Discuss this capabilityEvaluate and design visitor access, screening, identification, escalation, and exception-handling protocols appropriate to the care environment.
Discuss this capabilityConduct or support appropriately scoped security incident reviews and investigations, including evidence practices, reporting standards, and escalation procedures, subject to applicable qualifications and legal requirements.
Discuss this capabilityEvaluate organizational executive protection policy, travel considerations, protective procedures, roles, and escalation plans.
Discuss this capabilityPlan start-up or evaluate existing K9 teams, including scope, governance, training, vendor considerations, deployment protocols, and operational readiness.
Discuss this capabilityDevelop requirements and governance for role-restricted trespass and be-on-the-lookout (BOLO) records, including entry criteria, accuracy checks, retention and review, privacy safeguards, and documented security responses.
Discuss this capabilitySupport hospital performance, investment decisions, staffing, lost property, parking management, parking studies, project delivery and recovery plans for underperforming KPIs.
Plan, coordinate, and deliver organizational programs or initiatives with accountable owners, milestones, stakeholder updates, and change control.
Discuss this capabilityReview workflows for efficiency, avoidable costs, effectiveness, public and patient-facing impact, and the quality of handoffs between departments.
Discuss this capabilityDefined-duration advisory or embedded support to assist leaders with complex operational decisions, execution, and cross-department coordination.
Discuss this capabilityCreate or evaluate operational programs, policies, procedures, guidelines, and implementation materials in collaboration with responsible leaders.
Discuss this capabilityEvaluate security department and system-level investments in staffing, training, technology, equipment, and operational programs. Compare lifecycle costs, return on investment, risk reduction, patient and caregiver impact, and implementation feasibility to guide leadership funding decisions.
Discuss this capabilityIdentify drivers of off-target performance, establish recovery priorities, define leading indicators, and support accountable improvement plans.
Discuss this capabilityDesign secure, auditable lost-and-found and patient-belongings workflows covering item intake, tagging, storage, chain of custody, claimant verification, disposition, and accountability reporting.
Discuss this capabilityAssess and develop hospital and clinic parking operations, including allocation, patient and visitor access, accessibility, enforcement policies, staffing, employee parking, traffic flow, wayfinding, and safety priorities. Deliver feasible management and improvement recommendations.
Discuss this capabilityConduct or coordinate an evidence-based parking survey of occupancy, capacity, peak demand, vehicle circulation, pedestrian conflicts, accessibility, stakeholder experience, and campus safety. Recommend parking allocation and traffic-management improvements.
Discuss this capabilityStrengthen command readiness, committee governance, and on-site inspection programs within hospital and healthcare system environments.
Support hospital incident command readiness with role-based exercises, coordination practice, scenario workshops, and after-action learning.
Discuss this capabilityDevelop charters, membership models, reporting cycles, meeting structures, and accountable follow-through for Environment of Care (EOC), security, workplace violence, and safety committees.
Discuss this capabilityBuild inspection and documentation routines covering hazardous materials, requisitions, fire extinguishers, exit signage, panic alarms, fire system testing and drills, walking surfaces, exterior doors, and elevator recall coordination.
Discuss this capabilityEvaluate surveillance, detection, panic alarms, evidence procedures, physical design, parking areas and exterior lighting so infrastructure measurably supports safety.
Evaluate requirements and develop recommendations for camera infrastructure, panic alarms, emergency notification, and related safety systems.
Discuss this capabilityReview placement, usability, integration, maintenance, coverage, and practical value of deployed security technologies.
Discuss this capabilityEvaluate CCTV investigation workflows, storage, retention, evidence access, footage redaction or blurring, and privacy considerations including HIPAA where applicable.
Discuss this capabilityDesign or assess screening checkpoints, equipment selection criteria, staffing models, traffic flow, escalation protocols, and deployment planning.
Discuss this capabilityReview lighting, sightlines, circulation, access, landscaping, and defensible space using Crime Prevention Through Environmental Design (CPTED) principles.
Discuss this capabilityEvaluate exterior and parking-area lighting for visibility, pedestrian and caregiver safety, CPTED principles, blind spots, emergency access, entry and exit routes, and security-camera performance. Recommend improvements and coordination with facilities and qualified lighting professionals.
Discuss this capabilityCreate lasting capability through safety and report-writing instruction, workplace violence prevention and authorized TASER training, leadership mentorship, hiring support, and community partnerships.
Custom training on procedures, safety culture, reporting, leadership expectations, and applicable policy or legal requirements, tailored to clinical audiences.
Discuss this capabilityPresentations for conferences, executive and board meetings, leadership groups, and smaller teams on security, technology, and emergency management.
Discuss this capabilitySupport role design, candidate assessment criteria, structured interviews, and onboarding recommendations for security and related leadership roles.
Discuss this capabilityDesign leadership development and mentorship initiatives focused on accountability, safety culture, communication, and team performance.
Discuss this capabilityGather and interpret workforce input on confidence, communication, reporting, security support, and opportunities to improve engagement.
Discuss this capabilityDevelop approaches for collaboration with local law enforcement, first responders, community organizations, and other relevant partners.
Discuss this capabilityDevelop training, role-appropriate templates, and quality-review processes for clear, objective incident reports, consistent escalation, evidence references, and privacy-aware documentation.
Discuss this capabilityHelp clinical teams build awareness, recognize escalating behavior, practice de-escalation, and coordinate a safe response through training tailored to their roles and organizational policies.
Discuss this capabilitySupport TASER energy weapon user training and certification for authorized hospital security personnel, using current manufacturer-approved coursework, practical assessments, and qualified, currently certified instructors.
Discuss this capabilityTry a different phrase or choose All services.
Actual outputs are based on the agreed scope; engagements can be assessment-only or include implementation and follow-up support.
Summary of key findings, risk posture, strengths, and areas requiring immediate attention.
Defined scoring criteria, supporting evidence, measured gaps, and explainable grades.
Recommendations organized by impact, risk, feasibility, ownership, and likely resource needs.
After the action roadmap, we stay alongside your team with agreed 30-, 60-, and 90-day check-ins to review progress, monitor results, resolve barriers, and adjust the changes together.
Scope and credentials: Astraea's reviews are consulting assessments, not official regulatory inspections, certifications, or guarantees of accreditation. Technical tests, clinical judgments, legal determinations, investigations, and other credentialed work are performed only as permitted and with appropriately qualified personnel or partners. Benchmarking requires defensible comparison data. Branded TASER® courses or user-level certification require appropriate instructor credentials, authorization and program permissions; services are confirmed during scoping. Clinical protocols and patient-specific care decisions require licensed clinical leadership and facility approval. Clinical indicators and demographic reviews are designed to reduce risk fairly and must not be used as unsupported individual profiling. CMS corrective action plans remain the client’s responsibility and regulator decisions are not guaranteed.
Scope a site assessment, department audit, scorecard, training session, technology review, or embedded improvement engagement.
